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The New Generation of Innovative, Bespoke,
Effective Car Park Management & Intelligent CCTV Solutions.

Complaints

The Company: New Generation Parking Management Ltd (05879515)
Registered address: 17 Ensign House, Canary Wharf, London E14 9XQ.
Email: enquiries@ngpltd.com
Phone Number: 0871 434 4372 (Calls are charged at 13 pence per minute plus your network access charge)

How to complain to New Generation Parking Ltd

If you wish to challenge the viability of a parking charge notice then you must use the appeals procedure detailed on your notice.

If you wish to complain about other issues, you must complain to us directly in the first instance by writing to us using the details listed above via post or email. Please allow 28 days for us to investigate your concerns however you will receive a confirmation message from us within 48 hours of receiving your message between the hours of 9-5 Monday to Friday. After your complaint has been dealt with, if you are not satisfied with our response and outcome then you may refer your complaint to the IPC. Further details can be found at www.theIPC.info.